Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, and payment details when you make a booking. We also collect usage data including device information, IP addresses, and browsing patterns on our platform.

2. How We Use Your Information

Your information is used to process bookings, communicate about your reservations, improve our services, send marketing communications (with your consent), and ensure platform security.

3. Information Sharing

We share your booking details with confirmed tour operators and vehicle providers to fulfil your reservations. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard encryption and security measures to protect your data. All payment transactions are processed through secure, PCI-compliant channels.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by contacting us at privacy@trekrwanda.com.